Ultimate Guide: NSFAS Appeal Procedures

Do you want to file an NSFAS appeal? Do not make the mistakes most applicants are making. Use this comprehensive guide that has helped a lot of applicants file their appeals.

Are you a South African student who has applied for financial assistance through NSFAS (National Student Financial Aid Scheme) and encountered an unfavorable decision?

Don’t worry; you have the opportunity to appeal the decision through NSFAS appeal procedures. In this ultimate guide, I will explain the step-by-step process of appealing your NSFAS application, ensuring that you understand everything.

Before we get started, take a quick look at the table of contents below. The table of contents shows the overview of the topics treated on this page. You can click on any of the topics to jump to the particular article.

What is NSFAS appeal about?


An NSFAS appeal is a formal request you can make if your initial application for financial aid was declined, or if you believe there was an error in the decision made by NSFAS. The appeal process is designed to provide a fair chance to those who may have been initially unsuccessful in securing financial support for their studies.

If you want to check other bursaries instead of filing the NSFAS appeal, then you can get some from an earlier article I wrote titled: 10 Bursary application tips for South Africans. There is a lot to learn from this article. 

Who can appeal?

If a student’s request for financial help is turned down, or if they were getting financial aid before but it’s taken away, they can ask NSFAS to review it.
But, NSFAS can only look at these appeals if they have enough money in their budget. Also, only students who asked NSFAS for financial help earlier can appeal.

Who can not appeal?

Students cannot appeal if they:
1. Are studying for a qualification that NSFAS doesn’t provide funding for.
2. Have been in their program for too long (N+2 or N+3 for students with disabilities).
3. Were denied financial aid by NSFAS in the past during a gap year because they didn’t meet the academic requirements.
4. Their school didn’t send the right registration information to NSFAS, or they made mistakes with it. If this happens, students should talk to their school for help.

Preparing to file an appeal

If you want to file your NSFAS appeal, there are some preparations you must do. These are easy things you must put in place in order to make sure your appeal is accepted.

1. Gather documents for the appeal

Before you start the appeal process, make sure you have the necessary documents:

  1. Your South African ID or birth certificate.
  2. A letter from NSFAS stating the reason for the initial rejection.

2. Review the rejection letter and understand

Carefully read the letter you received from NSFAS explaining the reason for the initial rejection. Understanding why your application was declined is crucial for building a strong appeal. If you understand the reason, make sure you eliminate all the possibilities of getting rejected again for the same reasons before you start filing your application again.

Visit the official NSFAS website for all the rejection reasons, how to apply as well as documents to submit for the appeal.

How to file an NSFAS appeal

  • This is where things get serious. Follow the procedure carefully to file your appeal.
  • Visit my.nsfas.org.za from your web browser. You should see a page similar to the one in the image below.
  • Log into your account with your ID number and Password.
  • From your account dashboard, click on “Track Funding Progress”.
  • If you find an application unsuccessful message, then your application has been rejected. This is where you start the NSFAS appeal process.
  • Click on the “Submit Appeal” tab.
  • On the appeal page, you will find all the information you must know about the rejection. Make sure you have really prepared enough not to get rejected for the same reason twice
  • Fill out the necessary appeal forms.
  • Select the reason why you were rejected and upload the required documents to support your appeal. Make sure your documents are certified and accurate.
  • Click on the “Submit” button when you are done.

That is it. You have successfully appealed your rejection. The next thing is to wait patiently while your appeal goes through the review. Usually, the review takes at most 30 days to complete. You will find the necessary information about your NSFAS appeal all delivered to your registered email inbox.

If you finally get your account approved, do not forget to use the Coinvest NSFAS as your medium of withdrawing funds from your NSFAS account. You can even download the Coinvest App to help with easy transactions.

If for some reason you don’t like the the Coinvest, you can try the eZaga NSFAS. Of course, there is also eZaga App available for your convenience.

There is more information available on this blog for you. Below is the list. Go through them carefully and check which information you would like to know.


Appealing an NSFAS decision is a vital step if you believe you deserve financial assistance for your studies. By following these simple steps and ensuring you provide a clear and convincing argument, you can increase your chances of a successful NSFAS appeal.

Remember to stay informed and patient throughout the process, and don’t hesitate to reach out to NSFAS if you have any questions. We wish you the best of luck in your pursuit of higher education!

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