How to Check Your SASSA SRD Application Status

Have you filed your SASSA relief grant already? Learn how to check your SASSA SRD application status in simple steps. Our guide will help you do that easily.

If you’ve applied for the South African Social Security Agency (SASSA) Special Relief of Distress (SRD) grant and are eager to know the status of your application, you’re in the right place. In this easy-to-follow guide, we’ll walk you through the steps to check your SASSA SRD application status. Whether you’re tech-savvy or not, these simple instructions will help you stay updated on your application progress.

Checking Your SASSA SRD Application Status

The SASSA application status-checking procedure is a very simple step. Whether you are tech-savvy or not, you can follow these simple steps to check your application status.

All you need is to have already filed your SASSA SRD online application. This guide takes into account only those who have already filed their application.

There are many different ways to check your application status and We will be providing you with information on some of them. If you have already filed your application, follow the procedure below.

SASSA status check via the website

  • The first step to checking your SASSA SRD application status is to visit the official SASSA website ( You should land on a page similar to the one in the image below
  • Scroll down the page a bit and click on the button that applies to you and you should land on a similar page to the one in the screenshot below.
  • Enter your South African ID number and your phone number.
  • Click on the “Send SMS” button to receive your One-Time Password (OTP).
  • Enter your OTP and click on the “Submit” button.

You should have access to your account with your SASSA SRD application status displayed on the dashboard. There are other ways you can check your status.

SASSA status check via WhatsApp

WhatsApp is one of the most common social media platforms so being able to to check your SASSA status via WhatsApp is one of the most interesting options. To be able to do this, simply follow the procedure below.

  • Add this number to your contacts “082 046 8553” and save it with the name “SASSA status check” or a similar name.
  • Open your WhatsApp and start a new chat with the number you saved earlier.
  • Type “STATUS”, add your ID number and your full name and send the message to the number.

As soon as you send the message, you should receive your SASSA SRD application status via the WhatsApp chat. This is one of the easiest ways to check your status.

Check status via call

Making a phone call is another easy way to check your application status. There is an Interactive Voice Response (IVR) system readily available that will help you to check your application status via phone call.

  • Simply dial 080 060 1011 and listen to the call.
  • Follow the voice prompt to check your application status.

It is as simple as that.

Understanding the SASSA SRD application status message

You receive different messages when you check your status. Each of the messages indicates the state of your application as well as your next line of action. Understanding these messages will help you quickly resolve issues that need your attention to get your application approved faster.

Check the below table to see the account status message, its meaning, and the action required.

Application CompleteThe applicant has successfully completed the reapplication process and will undergo monthly verification for the SRD R350 grant.The client must regularly check their verification and payment status on the website:
Bank Details PendingAn application or reapplication has been received, but no banking details or preferences have been provided.The client should promptly submit their banking details through the website:
Reapplication PendingNo re-application has been received.The client needs to submit a new application via the website:
Pending for the Period (e.g. April)The reapplication has been successfully received, but verification for the period is pending.The client should revisit the status later in the month for an update:
Approved for the Period (e.g. April)The application has been approved for the specified period.The client must check the payday field to determine when they will receive their funds. If no payday information is provided, payment processing is yet to occur.
Declined for the Period (e.g. April)The application for the period has been declined, and the reason is provided.If the client believes the reason for decline is invalid, they can submit a reconsideration request through the website:
CanceledIf the client believes the reason for the decline is invalid, they can submit a reconsideration request through the website: reinstate the grant, the client can follow the instructions on the website:

All of the above indicate the application status messages, meaning, and the corresponding actions. If you should see any of the messages above on your application status, you should be able to take the corresponding action.


How long does it take to check my SASSA SRD application status online?

The online application status check is usually quick, and you should receive results within a few moments after submitting your details.

What if I don’t have access to the internet?

If you don’t have internet access, you can visit your nearest SASSA office or call the SASSA toll-free helpline at 0800 60 10 11 for assistance with checking your application status.

My application status is “Rejected.” Can I reapply?

Yes, you can appeal if your application is rejected, especially if you believe you meet the eligibility criteria. Review the rejection reasons carefully and make sure to address any issues before appealing.

There are some similar articles that we would like you to read concerning this particular topic. Below are the links to some of the articles.

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Checking your SASSA SRD application status is a straightforward process that you can easily do from the comfort of your home.

Remember to visit the official SASSA website ( to access the application status page, provide your accurate information, and patiently await the results. If you have any concerns or questions about your application status, don’t hesitate to reach out to SASSA for assistance.

Have a question? Ask here!

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